I need to receive tickets by mail but I cannot select secure protocol for exchange 365 account
i can send messages but not receive.
thaks
hnajarro
What do you mean “secure protocol”? Do you mean IMAP + SSL? If so, you select IMAP and use the appropriate port like 993 (IMAP SSL). We autodetect what encryption to use via the port number.
Cheers.
KevinTheJedi
thaks Kevin, I have already tried what you suggested but I get this error message, if you know something I thank you very much.
my configuration
MS disabled basic auth back in October. You need to configure Modern Authentication:
KevinTheJedi Kevin, thank you I have made a lot of progress with the guides you have given me, for some reason I have not reached the last step and osticket does not redirect me after authenticating with microsoft.
this is an example how the url is displayed https://midominio/osticket/api/auth/oauth2?code=0.ARwAdikhesf3BUmWYO7ANJqKUd-Y3p7d1PRBllL9yJuiXNMcAPw.AgABAAIAAAD--DLA3VO7QrddgJg7WevrAgDs_wQA9P_0ZhpX7OP50SMg8u5tBijQieyAdhZgiZUuJIcp0Nb-f0huLxDy0rlgeScHA_bsLcahJ-2MkoK_DLRlonqRwEfcU2z2-nlf0D6CXuby4Tx0ruSEf16m0twIKxojwjeDCZh0x59D0a47GCS-ViW9t2QTyIeVdnWpKNyqxnWUy-FJ1SXTNtnqQPQoAsrdp-h7Znce5o8zqfqimh4XQDM1HrSWV679ikLhWImSaj9c12eTJi1GJmhRhXKNxCpL24dX0GOCEOlrHTvmhFQkRmUkSL0JWjecIQYGpIS7RkQMmT9QkSHymRMXmg0NxH4vfCrTh68412B73LK8NX-yOVm5qkPNH0Q4fq0lu7quyxMqPdwvYCSQv1Mz9LaO1ESawo7rfxAhkWCehTRKuwzr7qAHCLJ1yT3QQhLCOuGOicyo1rJXbG5UoYKipcN6NcUpEbGpR8VmlLajBrzoTB4mF4wJyTwPQlZpu1rMbLpVEAFwaPV3U-kGPJt-vH_L2wGi_PAaPV7v52nHzJqLuR5mF5dhFHsXws5xsDqI1Y1ca8JnneM7CM50U64pooOF6ODcOXa2wpZAc1HbwP7haCH8MpOpAYq2KcXFFjOb609m_wzyGahNFF1kcjt1RnqnfDlvWhU8KfJb5COzedGAIcTqbqzqA6Ys32WOUfLXhnTT9p705K5zbiPOhK1urSUdnR08bSmsGbiLAJ56KW1uj9cUsm7cOxKz_u9t5lKTgEAKXaj6D0eUB5BS&state=9de8bc28ac20257694c35a150ee2dedd&session_state=fd8eba89-6ef3-4759-8e28-13c159e83042#
That means URL Rewriting is not enabled on your webserver. If it is then you have rules that are preventing it from working properly. You can look at guides online on how to enable URL Rewriting as it differs on the setup and webserver type.
KevinTheJedi Thank you very much you helped me a lot, I managed to configure everything thanks to your help
