OsTicket does not fetch emails from O365 email account

eap

Dear all,

I have set up an email account in office 365. I followed the instructions and i managed to send emails through the application but the osticket does not receive emails. I can receive email only when the auto cron feature is enabled.

Could you help me?

Kind Regards,
Manolis

KevinTheJedi

eap https://docs.osticket.com/en/latest/Getting%20Started/POP3-IMAP%20Settings.html