Can anyone guide me how to remove SLA Plan and Due Date field from Ticket View? also Last Message and Last Response.
donvito7
The ticket view or ticket queue? In the ticket queue you can modify the columns and data shown in each queue. For the ticket view you’d have to modify the code yourself.
Cheers.
KevinTheJedi Could you provide any hint what lines ?
He asked you what part you wanted to modify.
KevinTheJedi The ticket view or ticket queue?
You responded with asking a question and not providing an answer to his question.
donvito7 Could you provide any hint what lines ?
I trust you see the futility of this?
