pt_BR translation breaks osTicket v1.16.5

YvesSilva

Add pt_BR language and set as Primary Language, try to Open a New Ticket, page keeps loading until timeout(30 sec) and then blank page. Checks Agent Panel, ticket is there, tries to open ticket and problem happen. Also no email is sent.

Revert back to English as Primary Language and everything works fine.

CentOS 8

osTicket Version v1.16.5 (b48bf7e) — Up to date
Web Server Software Apache/2.4.37 (centos)
MySQL Version 10.3.28
PHP Version 8.0.26

English (United States)
en_US — include/i18n/en_US
português (Brasil) (Portuguese (Brazil)) — pt_BR Verified
pt_BR — include/i18n/pt_BR.phar
Version: 158808, for version v1.14
Built: Fri, 01 May 20 17:57:53 +0000

KevinTheJedi

YvesSilva

Check your error logs. If it’s complaining about schedules then you can delete the US Holidays schedule and you should be good.

Cheers.