Hi there,
I am just wondering if there is any way to browse attachments form the tickets in one place, sorted by a USER or a Ticket Number ?
A plugin allowing to browse attachments sorted by "USER" or a Ticket Number?
donvito7 changed the title to A plugin allowing to browse attachments sorted by "USER" or a Ticket Number?.
No, you must go to the Ticket itself and look through the Thread. You can export a Ticket to PDF (including attachments) and it will include a folder with all the attachments for that Ticket.
You can also look at this in the database but it's more complicated than it's worth if you don't know SQL.
Cheers.