Error after language installation (German - de.phar)

bettlektuere

Hello,

I'm using different Versions of osTicket, v1.16.3, v1.17-rc2, v1.17 and they are working perkect... Today I installed the german language package (de.phar) and after that I'm having trouble with creating new tickets. When I create a new ticket the process takes more than a few seconds and ends up with an error page. When I display the database entries I see the ticket was partially created, and I also see the Ticket in the Agents Dashboar. But when I want to open it, its not complete, only the head-information in the ticket is present, not the text in the ticket.
When I switch back to the original language "englisch" the tickets are correctly created with no errors.

Can someone help me to fix this error and tell me how to install the german language pack so that it would work?

KevinTheJedi

bettlektuere

You will need to review your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.

Cheers.

bettlektuere

Hi Kevin,
I apologize for not attaching the log files right away. Here are the logs which I could find:

I write the apache log here /var/log/apache2/:
a) osticket_error.log: empty file
osticket_error.log.1:
[Thu Nov 10 15:31:41.663129 2022] [php:error] [pid 4427] [client 10.0.11.47:32818] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/osTicket/upload/include/class.schedule.php on line 803, referer: http://10.0.11.133/open.php

b) osticket_access.log: empty file
osticket_access.log.1:
10.0.11.47 - - [10/Nov/2022:15:27:25 +0100] "GET /scp/ HTTP/1.1" 302 374 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:25 +0100] "GET /scp/ HTTP/1.1" 302 374 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:25 +0100] "GET /scp/login.php HTTP/1.1" 422 6587 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:25 +0100] "GET /scp/login.php HTTP/1.1" 422 6587 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /scp/login.php HTTP/1.1" 422 6587 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /scp/css/login.css HTTP/1.1" 200 2341 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /css/font-awesome.min.css?d821546 HTTP/1.1" 200 4728 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /js/jquery-3.5.1.min.js?d821546 HTTP/1.1" 200 31257 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /js/jquery-ui-1.13.1.custom.min.js?d821546 HTTP/1.1" 200 67931 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /assets/font/fontawesome-webfont.woff?v=3.2.1 HTTP/1.1" 200 43859 "http://10.0.11.133/css/font-awesome.min.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /scp/logo.php?backdrop HTTP/1.1" 200 12945 "http://10.0.11.133/scp/css/login.css" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /scp/logo.php?login HTTP/1.1" 200 10433 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /favicon.ico HTTP/1.1" 404 489 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /scp/login.php HTTP/1.1" 422 6587 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /scp/css/login.css HTTP/1.1" 200 2340 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /js/jquery-3.5.1.min.js?d821546 HTTP/1.1" 200 31257 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /css/font-awesome.min.css?d821546 HTTP/1.1" 200 4727 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /assets/font/fontawesome-webfont.woff?v=3.2.1 HTTP/1.1" 200 43860 "http://10.0.11.133/css/font-awesome.min.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /js/jquery-ui-1.13.1.custom.min.js?d821546 HTTP/1.1" 200 67931 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /scp/logo.php?backdrop HTTP/1.1" 200 12945 "http://10.0.11.133/scp/css/login.css" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:27 +0100] "GET /scp/logo.php?login HTTP/1.1" 200 10433 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /favicon.ico HTTP/1.1" 404 489 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /scp/login.php HTTP/1.1" 422 6587 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /scp/css/login.css HTTP/1.1" 200 2340 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /css/font-awesome.min.css?d821546 HTTP/1.1" 200 4727 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /js/jquery-3.5.1.min.js?d821546 HTTP/1.1" 200 31256 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /assets/font/fontawesome-webfont.woff?v=3.2.1 HTTP/1.1" 200 43860 "http://10.0.11.133/css/font-awesome.min.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /js/jquery-ui-1.13.1.custom.min.js?d821546 HTTP/1.1" 200 67931 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /scp/logo.php?backdrop HTTP/1.1" 200 12945 "http://10.0.11.133/scp/css/login.css" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /scp/logo.php?login HTTP/1.1" 200 10433 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:28 +0100] "GET /favicon.ico HTTP/1.1" 404 489 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:32 +0100] "POST /scp/login.php HTTP/1.1" 200 700 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:32 +0100] "GET /scp/ HTTP/1.1" 200 5874 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:33 +0100] "GET /scp/logo.php?1667981361 HTTP/1.1" 304 337 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:33 +0100] "GET /scp/autocron.php HTTP/1.1" 201 336 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:33 +0100] "GET /scp/ajax.php/queue/counts HTTP/1.1" 200 433 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:36 +0100] "GET /scp/admin.php HTTP/1.1" 302 57566 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:37 +0100] "GET /scp/settings.php HTTP/1.1" 200 11063 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:37 +0100] "GET /scp/autocron.php HTTP/1.1" 201 336 "http://10.0.11.133/scp/settings.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:40 +0100] "POST /scp/settings.php?t=system HTTP/1.1" 200 11102 "http://10.0.11.133/scp/settings.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:40 +0100] "GET /scp/logo.php?1668094060 HTTP/1.1" 200 10433 "http://10.0.11.133/scp/settings.php?t=system" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:40 +0100] "GET /scp/autocron.php HTTP/1.1" 201 336 "http://10.0.11.133/scp/settings.php?t=system" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:42 +0100] "GET /scp/logs.php HTTP/1.1" 200 4102 "http://10.0.11.133/scp/settings.php?t=system" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:42 +0100] "GET /scp/autocron.php HTTP/1.1" 201 336 "http://10.0.11.133/scp/logs.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:43 +0100] "GET /scp/logout.php?auth=9efd995a011556a7eedefbf47719a3a6 HTTP/1.1" 302 468 "http://10.0.11.133/scp/logs.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:43 +0100] "GET /scp/login.php HTTP/1.1" 422 6673 "http://10.0.11.133/scp/logs.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:45 +0100] "GET / HTTP/1.1" 200 1855 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:27:48 +0100] "GET /open.php HTTP/1.1" 200 2986 "http://10.0.11.133/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:28:12 +0100] "GET /ajax.php/form/help-topic/16 HTTP/1.1" 200 1263 "http://10.0.11.133/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:28:23 +0100] "POST /open.php HTTP/1.1" 200 1766 "http://10.0.11.133/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:28:35 +0100] "GET /index.php HTTP/1.1" 200 1856 "http://10.0.11.133/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:29:27 +0100] "-" 408 0 "-" "-"
10.0.11.47 - - [10/Nov/2022:15:30:04 +0100] "GET /index.php HTTP/1.1" 200 1856 "http://10.0.11.133/index.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:07 +0100] "GET /scp/ HTTP/1.1" 302 373 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:07 +0100] "GET /scp/login.php HTTP/1.1" 422 6551 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:12 +0100] "POST /scp/login.php HTTP/1.1" 200 700 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:12 +0100] "GET /scp/ HTTP/1.1" 200 5823 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:12 +0100] "GET /scp/autocron.php HTTP/1.1" 201 336 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:16 +0100] "GET /scp/ajax.php/queue/counts HTTP/1.1" 200 433 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:20 +0100] "GET /scp/ HTTP/1.1" 200 5823 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/thread.css?d821546 HTTP/1.1" 200 3030 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/css/typeahead.css?d821546 HTTP/1.1" 200 973 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/ui-lightness/jquery-ui-1.13.1.custom.min.css?d821546 HTTP/1.1" 200 7944 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/css/scp.css?d821546 HTTP/1.1" 200 17303 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/jquery-ui-timepicker-addon.css?d821546 HTTP/1.1" 200 854 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/font-awesome.min.css?d821546 HTTP/1.1" 200 4727 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/css/dropdown.css?d821546 HTTP/1.1" 200 1353 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/redactor.css?d821546 HTTP/1.1" 200 14766 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/loadingbar.css?d821546 HTTP/1.1" 200 990 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/flags.css?d821546 HTTP/1.1" 200 1876 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/rtl.css?d821546 HTTP/1.1" 200 1185 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/css/translatable.css?d821546 HTTP/1.1" 200 1327 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/ticket.js?d821546 HTTP/1.1" 200 4102 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/thread.js?d821546 HTTP/1.1" 200 2329 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/select2.min.css?d821546 HTTP/1.1" 200 2335 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/jquery-3.5.1.min.js?d821546 HTTP/1.1" 200 31256 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /css/filedrop.css HTTP/1.1" 200 1458 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/jquery-ui-timepicker-addon.js?d821546 HTTP/1.1" 200 19303 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/jquery-ui-sliderAccess.js?d821546 HTTP/1.1" 200 1507 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/jquery.pjax.js?d821546 HTTP/1.1" 200 8347 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/scp.js?d821546 HTTP/1.1" 200 13079 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /assets/font/fontawesome-webfont.woff?v=3.2.1 HTTP/1.1" 200 43859 "http://10.0.11.133/css/font-awesome.min.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/filedrop.field.js?d821546 HTTP/1.1" 200 6994 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/bootstrap-typeahead.js?d821546 HTTP/1.1" 200 3116 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/asc_desc.gif HTTP/1.1" 200 346 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/ticket_source_web.gif HTTP/1.1" 200 407 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/teams.gif HTTP/1.1" 200 515 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/open_tickets.gif HTTP/1.1" 200 409 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/logs.gif HTTP/1.1" 200 388 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/list_departments.gif HTTP/1.1" 200 437 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/faq-categories.gif HTTP/1.1" 200 1571 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/canned.gif HTTP/1.1" 200 1690 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/user.gif HTTP/1.1" 200 1669 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/kb.gif HTTP/1.1" 200 1687 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/new_ticket.gif HTTP/1.1" 200 405 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/images/icons/overdue_ticket.gif HTTP/1.1" 200 402 "http://10.0.11.133/scp/css/scp.css?d821546" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/tips.js?d821546 HTTP/1.1" 200 2662 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/select2.min.js?d821546 HTTP/1.1" 200 20247 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/redactor-osticket.js?d821546 HTTP/1.1" 200 5369 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/jquery-ui-1.13.1.custom.min.js?d821546 HTTP/1.1" 200 67931 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/jquery.translatable.js?d821546 HTTP/1.1" 200 2541 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/jquery.dropdown.js?d821546 HTTP/1.1" 200 1239 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/redactor-plugins.js?d821546 HTTP/1.1" 200 16703 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/bootstrap-tooltip.js?d821546 HTTP/1.1" 200 4705 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/js/jb.overflow.menu.js?d821546 HTTP/1.1" 200 2379 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/css/tooltip.css?d821546 HTTP/1.1" 200 923 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/logo.php?1668094060 HTTP/1.1" 200 10433 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /js/redactor.min.js?d821546 HTTP/1.1" 200 65865 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/autocron.php HTTP/1.1" 201 336 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /images/oscar-favicon-32x32.png HTTP/1.1" 200 1406 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:21 +0100] "GET /scp/ajax.php/tickets/lookup?q= HTTP/1.1" 200 314 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:24 +0100] "GET /scp/admin.php HTTP/1.1" 302 66605 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:24 +0100] "GET /scp/settings.php HTTP/1.1" 200 11914 "http://10.0.11.133/scp/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:24 +0100] "GET /scp/autocron.php HTTP/1.1" 201 336 "http://10.0.11.133/scp/settings.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:34 +0100] "GET /scp/ajax.php/help/tips/settings.system HTTP/1.1" 200 8186 "http://10.0.11.133/scp/settings.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:35 +0100] "POST /scp/settings.php?t=system HTTP/1.1" 200 11955 "http://10.0.11.133/scp/settings.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:35 +0100] "GET /scp/autocron.php HTTP/1.1" 201 336 "http://10.0.11.133/scp/settings.php?t=system" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:35 +0100] "GET /scp/logo.php?1668094235 HTTP/1.1" 200 10433 "http://10.0.11.133/scp/settings.php?t=system" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:36 +0100] "GET /scp/logout.php?auth=47e13c8a523700e4a3583a472b4dd04d HTTP/1.1" 302 467 "http://10.0.11.133/scp/settings.php?t=system" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:36 +0100] "GET /scp/login.php HTTP/1.1" 422 6702 "http://10.0.11.133/scp/settings.php?t=system" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:37 +0100] "GET /favicon.ico HTTP/1.1" 404 490 "http://10.0.11.133/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:39 +0100] "GET / HTTP/1.1" 200 1876 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:40 +0100] "GET /open.php HTTP/1.1" 200 3028 "http://10.0.11.133/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:59 +0100] "GET /ajax.php/form/help-topic/2 HTTP/1.1" 200 1283 "http://10.0.11.133/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:59 +0100] "GET /ajax.php/form/help-topic/1?161b062f369223=&2a909d7cb627d3= HTTP/1.1" 200 1281 "http://10.0.11.133/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:30:59 +0100] "GET /ajax.php/form/help-topic/12?161b062f369223=&2a909d7cb627d3= HTTP/1.1" 200 1282 "http://10.0.11.133/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:31:20 +0100] "POST /ajax.php/draft/ticket.client.vsbrmk5lrbrt HTTP/1.1" 200 336 "http://10.0.11.133/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:31:11 +0100] "POST /open.php HTTP/1.1" 500 295 "http://10.0.11.133/open.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:36:25 +0100] "GET / HTTP/1.1" 200 1877 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:36:25 +0100] "GET / HTTP/1.1" 200 1876 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36"
10.0.11.47 - - [10/Nov/2022:15:37:17 +0100] "-" 408 0 "-" "-"

c) /var/log/syslog:
Nov 10 15:27:11 VirtualBox-AssetExplorer systemd-resolved[426]: Clock change detected. Flushing caches.
Nov 10 15:27:11 VirtualBox-AssetExplorer systemd[1]: Started Run anacron jobs.
Nov 10 15:27:11 VirtualBox-AssetExplorer anacron[4300]: Anacron 2.3 started on 2022-11-10
Nov 10 15:27:11 VirtualBox-AssetExplorer anacron[4300]: Will run job cron.daily' in 5 min. Nov 10 15:27:11 VirtualBox-AssetExplorer anacron[4300]: Jobs will be executed sequentially Nov 10 15:27:11 VirtualBox-AssetExplorer systemd[1]: Starting Daily apt upgrade and clean activities... Nov 10 15:27:11 VirtualBox-AssetExplorer systemd[1]: Starting Daily dpkg database backup service... Nov 10 15:27:11 VirtualBox-AssetExplorer systemd[1]: Starting Clean php session files... Nov 10 15:27:11 VirtualBox-AssetExplorer systemd[1]: Starting Rotate log files... Nov 10 15:27:11 VirtualBox-AssetExplorer systemd[1]: dpkg-db-backup.service: Deactivated successfully. Nov 10 15:27:11 VirtualBox-AssetExplorer systemd[1]: Finished Daily dpkg database backup service. Nov 10 15:27:11 VirtualBox-AssetExplorer systemd[1]: Reloading The Apache HTTP Server... Nov 10 15:27:12 VirtualBox-AssetExplorer apachectl[4386]: AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Reloaded The Apache HTTP Server. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: phpsessionclean.service: Deactivated successfully. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Finished Clean php session files. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Stopping Make remote CUPS printers available locally... Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: cups-browsed.service: Deactivated successfully. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Stopped Make remote CUPS printers available locally. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Stopping CUPS Scheduler... Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: cups.service: Deactivated successfully. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Stopped CUPS Scheduler. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: cups.path: Deactivated successfully. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Stopped CUPS Scheduler. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Stopping CUPS Scheduler... Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Started CUPS Scheduler. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: cups.socket: Deactivated successfully. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Closed CUPS Scheduler. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Stopping CUPS Scheduler... Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Listening on CUPS Scheduler. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Starting CUPS Scheduler... Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Started CUPS Scheduler. Nov 10 15:27:12 VirtualBox-AssetExplorer kernel: [ 2251.340092] 14:27:11.482130 timesync vgsvcTimeSyncWorker: Radical host time change: 101 507 869 000 000ns (HostNow=1 668 090 431 482 000 00 Nov 10 15:27:12 VirtualBox-AssetExplorer kernel: [ 2252.140395] audit: type=1400 audit(1668090432.282:55): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=4419 comm="cupsd" capability=12 capname="net_admin" Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Started Make remote CUPS printers available locally. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: logrotate.service: Deactivated successfully. Nov 10 15:27:12 VirtualBox-AssetExplorer systemd[1]: Finished Rotate log files. Nov 10 15:27:12 VirtualBox-AssetExplorer kernel: [ 2252.211717] audit: type=1400 audit(1668090432.354:56): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=4420 comm="cups-browsed" capability=23 capname="sys_nice" Nov 10 15:27:17 VirtualBox-AssetExplorer systemd[1]: apt-daily-upgrade.service: Deactivated successfully. Nov 10 15:27:17 VirtualBox-AssetExplorer systemd[1]: Finished Daily apt upgrade and clean activities. Nov 10 15:27:17 VirtualBox-AssetExplorer systemd[1]: apt-daily-upgrade.service: Consumed 4.814s CPU time. Nov 10 15:27:19 VirtualBox-AssetExplorer systemd[1]: Started Session 7 of User christian. Nov 10 15:27:20 VirtualBox-AssetExplorer systemd[2261]: Starting Notification regarding a new release of Ubuntu... Nov 10 15:27:41 VirtualBox-AssetExplorer check-new-release-gtk[4587]: WARNING:root:timeout reached, exiting Nov 10 15:27:42 VirtualBox-AssetExplorer systemd[2261]: Finished Notification regarding a new release of Ubuntu. Nov 10 15:27:42 VirtualBox-AssetExplorer systemd[2261]: update-notifier-release.service: Consumed 1.018s CPU time. Nov 10 15:28:24 VirtualBox-AssetExplorer postfix/pickup[4609]: 1105D8452B: uid=33 from=<edv@helpdesk-hahner.de> Nov 10 15:28:24 VirtualBox-AssetExplorer postfix/cleanup[4614]: 1105D8452B: message-id=<BuFpj0K-3Jaqz-AAAAAAAAAAARAAAATcxyo88y-edv@helpdesk-hahner.de> Nov 10 15:28:24 VirtualBox-AssetExplorer postfix/qmgr[1631]: 1105D8452B: from=<edv@helpdesk-hahner.de>, size=1962, nrcpt=1 (queue active) Nov 10 15:28:25 VirtualBox-AssetExplorer postfix/smtp[4616]: 1105D8452B: to=<edv@hahner-technik.de>, relay=hahnertechnik-de01e.mail.protection.outlook.com[104.47.17.138]:25, delay=1.1, delays=0.02/0.02/0.14/0.95, dsn=2.6.0, status=sent (250 2.6.0 <BuFpj0K-3Jaqz-AAAAAAAAAAARAAAATcxyo88y-edv@helpdesk-hahner.de> [InternalId=966367660251, Hostname=DB9PR10MB6548.EURPRD10.PROD.OUTLOOK.COM] 10143 bytes in 0.118, 83.935 KB/sec Queued mail for delivery) Nov 10 15:28:25 VirtualBox-AssetExplorer postfix/qmgr[1631]: 1105D8452B: removed Nov 10 15:29:45 VirtualBox-AssetExplorer snapd[663]: storehelpers.go:748: cannot refresh: snap has no updates available: "bare", "core20", "firefox", "gnome-3-38-2004", "gtk-common-themes", "snap-store", "snapd", "snapd-desktop-integration" Nov 10 15:30:01 VirtualBox-AssetExplorer CRON[4621]: (root) CMD ([ -x /etc/init.d/anacron ] && if [ ! -d /run/systemd/system ]; then /usr/sbin/invoke-rc.d anacron start >/dev/null; fi) Nov 10 15:32:11 VirtualBox-AssetExplorer anacron[4300]: Jobcron.daily' started
Nov 10 15:32:11 VirtualBox-AssetExplorer anacron[4630]: Updated timestamp for job cron.daily' to 2022-11-10 Nov 10 15:32:11 VirtualBox-AssetExplorer cracklib: no dictionary update necessary. Nov 10 15:32:11 VirtualBox-AssetExplorer anacron[4300]: Jobcron.daily' terminated
Nov 10 15:32:11 VirtualBox-AssetExplorer anacron[4300]: Normal exit (1 job run)
Nov 10 15:32:11 VirtualBox-AssetExplorer systemd[1]: anacron.service: Deactivated successfully.
Nov 10 15:33:52 VirtualBox-AssetExplorer dbus-daemon[625]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service' requested by ':1.86' (uid=1000 pid=2428 comm="/usr/bin/gnome-shell " label="unconfined")
Nov 10 15:33:52 VirtualBox-AssetExplorer systemd[1]: Started Run anacron jobs.
Nov 10 15:33:52 VirtualBox-AssetExplorer anacron[4675]: Anacron 2.3 started on 2022-11-10
Nov 10 15:33:52 VirtualBox-AssetExplorer anacron[4675]: Normal exit (0 jobs run)
Nov 10 15:33:52 VirtualBox-AssetExplorer systemd[1]: Starting Fingerprint Authentication Daemon...
Nov 10 15:33:52 VirtualBox-AssetExplorer systemd[1]: anacron.service: Deactivated successfully.
Nov 10 15:33:52 VirtualBox-AssetExplorer dbus-daemon[625]: [system] Successfully activated service 'net.reactivated.Fprint'
Nov 10 15:33:52 VirtualBox-AssetExplorer systemd[1]: Started Fingerprint Authentication Daemon.
Nov 10 15:33:52 VirtualBox-AssetExplorer gnome-shell[2428]: JS ERROR: Failed to initialize fprintd service: Gio.IOErrorEnum: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available#012asyncCallback@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:114:23
Nov 10 15:33:56 VirtualBox-AssetExplorer gsd-color[2598]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output
Nov 10 15:33:56 VirtualBox-AssetExplorer gsd-color[2598]: message repeated 3 times: [ unable to get EDID for xrandr-Virtual-1: unable to get EDID for output]
Nov 10 15:34:22 VirtualBox-AssetExplorer systemd[1]: fprintd.service: Deactivated successfully.
Nov 10 15:37:41 VirtualBox-AssetExplorer gnome-shell[2428]: (../clutter/clutter/clutter-actor.c:12430):clutter_actor_event: runtime check failed: (retval == CLUTTER_EVENT_PROPAGATE)
Nov 10 15:37:41 VirtualBox-AssetExplorer gnome-shell[2428]: (../clutter/clutter/clutter-actor.c:12430):clutter_actor_event: runtime check failed: (retval == CLUTTER_EVENT_PROPAGATE)
Nov 10 15:37:41 VirtualBox-AssetExplorer dbus-daemon[625]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service' requested by ':1.86' (uid=1000 pid=2428 comm="/usr/bin/gnome-shell " label="unconfined")
Nov 10 15:37:41 VirtualBox-AssetExplorer systemd[1]: Starting Fingerprint Authentication Daemon...
Nov 10 15:37:41 VirtualBox-AssetExplorer dbus-daemon[625]: [system] Successfully activated service 'net.reactivated.Fprint'
Nov 10 15:37:41 VirtualBox-AssetExplorer systemd[1]: Started Fingerprint Authentication Daemon.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME Wayland Session (session: ubuntu).
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target Current graphical user session.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped Path trigger for Apport crash notifications.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped Path trigger for new release of Ubuntu notifications.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME Session.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME Wayland Session.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME session X11 services.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME Session (session: ubuntu).
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME accessibility target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME color management target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME date & time target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME maintenance of expirable data target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME keyboard configuration target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME keyboard shortcuts target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME power management target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME printer notifications target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME RFKill support target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME FreeDesktop screensaver target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME file sharing target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME smartcard target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME sound sample caching target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME Wacom tablet support target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped target GNOME XSettings target.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping IBus Daemon for GNOME...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME accessibility service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME color management service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME date & time service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME maintenance of expirable data service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME keyboard configuration service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME keyboard shortcuts service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME power management service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME printer notifications service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME RFKill support service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME FreeDesktop screensaver service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME file sharing service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME smartcard service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME sound sample caching service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME Wacom tablet support service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopping GNOME XSettings service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: org.freedesktop.IBus.session.GNOME.service: Killing process 2663 (gdbus) with signal SIGKILL.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Session 3 of User christian...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Session 5 of User christian...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Session 7 of User christian...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Removed slice Slice /system/getty.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Removed slice Slice /system/modprobe.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped target Graphical Interface.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped target Multi-User System.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped target Login Prompts.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped target Sound Card.
Nov 10 15:37:51 VirtualBox-AssetExplorer kernel: [ 2261.361709] 14:27:21.503348 timesync vgsvcTimeSyncWorker: Radical guest time change: 101 507 890 597 000ns (GuestNow=1 668 090 441 503 329
Nov 10 15:37:51 VirtualBox-AssetExplorer kernel: [ 2891.207946] rfkill: input handler enabled
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped target Timer Units.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: anacron.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Trigger anacron every hour.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: apt-daily-upgrade.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Daily apt upgrade and clean activities.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: apt-daily.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Daily apt download activities.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: dpkg-db-backup.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Daily dpkg database backup timer.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: e2scrub_all.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Periodic ext4 Online Metadata Check for All Filesystems.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: fstrim.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Discard unused blocks once a week.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: fwupd-refresh.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Refresh fwupd metadata regularly.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: logrotate.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Daily rotation of log files.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: man-db.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Daily man-db regeneration.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: motd-news.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Message of the Day.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: phpsessionclean.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Clean PHP session files every 30 mins.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: systemd-tmpfiles-clean.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Daily Cleanup of Temporary Directories.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: ua-timer.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Ubuntu Advantage Timer for running repeated jobs.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: update-notifier-download.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Download data for packages that failed at package install time.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: update-notifier-motd.timer: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Check to see whether there is a new version of Ubuntu available.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped target System Time Set.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: systemd-rfkill.socket: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Closed Load/Save RF Kill Switch Status /dev/rfkill Watch.
Nov 10 15:37:51 VirtualBox-AssetExplorer ModemManager[724]: <info> caught signal, shutting down...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Modem Manager...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Accounts Service...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping ACPI event daemon...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Save/Restore Sound Card State...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping The Apache HTTP Server...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping LSB: automatic crash report generation...
Nov 10 15:37:51 VirtualBox-AssetExplorer NetworkManager[631]: <info> [1668091071.3792] modem-manager: ModemManager no longer available
Nov 10 15:37:51 VirtualBox-AssetExplorer ModemManager[724]: <info> ModemManager is shut down
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped Monitor Session leader for GNOME Session.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Manage, Install and Generate Color Profiles...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Courier IMAP Daemon (SSL)...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Courier IMAP Daemon...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Courier POP3 Daemon (SSL)...
Nov 10 15:37:51 VirtualBox-AssetExplorer gdm3: Gdm: Failed to list cached users: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name :1.3 was not provided by any .service files
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Courier POP3 Daemon...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Regular background program processing daemon...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Make remote CUPS printers available locally...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Fingerprint Authentication Daemon...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping GNOME Display Manager...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Tool to automatically collect and submit kernel crash signatures...
Nov 10 15:37:51 VirtualBox-AssetExplorer mariadbd[859]: 2022-11-10 15:37:51 0 [Note] /usr/sbin/mariadbd (initiated by: unknown): Normal shutdown
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping MariaDB 10.6.7 database server...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Dispatcher daemon for systemd-networkd...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: openvpn.service: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped OpenVPN service.
Nov 10 15:37:51 VirtualBox-AssetExplorer mariadbd[859]: 2022-11-10 15:37:51 0 [Note] InnoDB: FTS optimize thread exiting.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped GNOME accessibility service.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping PackageKit Daemon...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: plymouth-quit-wait.service: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Hold until boot process finishes up.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: postfix.service: Deactivated successfully.
Nov 10 15:37:51 VirtualBox-AssetExplorer dbus-daemon[625]: [system] Activating via systemd: service name='org.freedesktop.ColorManager' unit='colord.service' requested by ':1.133' (uid=0 pid=4419 comm="/usr/sbin/cupsd -l " label="/usr/sbin/cupsd (enforce)")
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopped Postfix Mail Transport Agent.
Nov 10 15:37:51 VirtualBox-AssetExplorer mariadbd[859]: 2022-11-10 15:37:51 0 [Note] InnoDB: Starting shutdown...
Nov 10 15:37:51 VirtualBox-AssetExplorer mariadbd[859]: 2022-11-10 15:37:51 0 [Note] InnoDB: Dumping buffer pool(s) to /var/lib/mysql/ib_buffer_pool
Nov 10 15:37:51 VirtualBox-AssetExplorer mariadbd[859]: 2022-11-10 15:37:51 0 [Note] InnoDB: Buffer pool(s) dump completed at 221110 15:37:51
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Postfix Mail Transport Agent (instance -)...
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped GNOME date & time service.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[2261]: Stopped GNOME maintenance of expirable data service.
Nov 10 15:37:51 VirtualBox-AssetExplorer systemd[1]: Stopping Power Profiles daemon...

These are the files I could find.
I could not find any php error logfiles. /var/log/mysql/ is an empty folder.
I hope the information will help you and I'm grateful for any help.
Thank you.

Christian

dfsolutions

I'm experiencing the same issue with Italian language. As soon as I install the it.phar, upon ticket creation remains stuck on loading.

I eventually tried to use an old "it.phar", and now it seems to work, but some translations are missing. (Obviously)

bettlektuere

I also used an older language pack before an don't get the errors. But I dont have this pack anymore.
The error seems to be related to the language packages present at the moment...

Now I hardcoded the translation for my purposes... But this is not the solution, its a workaround.

KevinTheJedi

bettlektuere

We will be rebuilding the language packs in the near future. Please stay tuned.

Cheers.

bettlektuere

KevinTheJedi
That would be really nice, then we can work with it again as usual in german as soon as possible.

Greetings

Tinnitus

The German language pack is very old and is approximately on a level of osTicket version 1.14. (Released 2019).
The language pack has many problems e.g. the German date format, translations are partly so wrong that they don't make sense anymore and the grammar is not right either.
Unfortunately there is not much you can do about it, because the language packs page only provides a very old osTicket state.
I am a mod in the German forum and we have completely reworked the language pack to fix this problem.
Unfortunately, the changes are so big that a completely standalone version of osTicket came out in the process.
For some this helped to take out the US schedules.

PS: For some, changing the time zone to a US time zone has also helped.

benno_bruun

I have the same problem with the Danish language pack..... I can't create a new ticket or go into an already existing ticket. When i change the language to English no problems occur, but if i change back the problem comes back... :-/

KevinTheJedi

benno_bruun

You will need to look at your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.

Cheers.

Tinnitus

Hello,
The German language package has a few bugs, we have fixed them in a customized version of osTicket. (osTicket German Version)
What you can try to fix the problem is to delete the US holidays.
In our forum we have noticed that when there are US holidays, there are errors in the system.
This is due to the conversion of days from 12 hour system to 24 hour system.

Error message (example):
jquery-3.5.1.min.js?8fbc7ee:2 POST https://TICKETSYSTEM/scp/ajax.php/tickets/28/status 500

Other small problems of the language package:

Furthermore, osTicket does not apply the time zone to all modules. (e.g. in the knowledge base (KB) the time zone is fixed)
Incorrect translations and handling of special characters can also trigger errors

This article is not meant to be an advertisement, but to help solving the problem (temporary solution) and to make sure that it might be fixed in the next version of osTicket.

Translated with www[dot]DeepL[dot]com/Translator (free version)