Since the upgrade, I'm getting the following error when replies are posted on a ticket and a Gmail account should be sent a reply:
**Mail Delivery Subsystem posted 27/10/2022 2:54 pm Delivery Status Notification (Failure)
** Message blocked **
Your message to timjacksonemail@gmail.com has been blocked. See technical details below for more information.
The response was:
550 5.7.1 [209.85.220.41] Messages missing a valid messageId header are not accepted. d16-20020adf9b90000000b0021dcfe2f87dsor776276wrc.31 - gsmtp**
Any ideas why this might be happening? No other emails are affected.
Server Information
osTicket Version v1.17 (1d8b790) — Up to date
Web Server Software Apache
MySQL Version 5.7.40
PHP Version 8.0.24
PHP Extensions
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
intl Highly recommended for non western european language content
fileinfo Used to detect file types for uploads
zip Used for ticket and task exporting
APCu Improves overall performance
Zend Opcache Improves overall performance
PHP Settings
cgi.fix_pathinfo "1" is recommended if AJAX is not working
date.timezone UTC
Database Information and Usage
Schema cccbr_osticket (localhost)
Schema Signature 83a22ba22b1a6a624fcb1da03882ac1b
Space Used 449.27 MiB
Space for Attachments 221.10 MiB
Timezone UTC
Installed Language Packs
English - US (English)
en_US — include/i18n/en_US
