URL outh2 plugin 404 error

patolara

I have installed osticket 1.7 on ubuntu server 20.04, we use apache2,
i had activate Rewrite with this command
a2enmod rewrite
systemctl restart apache2

RewriteEngine On

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (.*/api)

RewriteRule ^.*$ %1/http.php/ [L]

</IfModule>

and checked the configuration for .htaccess on api directory but, the plugin for auth2 for Microsoft Office 365 its not working
http://mysite/soporte/api/auth/oath2
the logs show 404 error on this URL, i try to add on app azure AD, integration with this URL, and obviously its not working because the URL for outh2 plugin its not working, any idea? thank you

KevinTheJedi

patolara

That does not look like the default api/.htaccess file we ship with osticket. It’s missing some things. Please see the correct api/.htaccess file below:

https://github.com/osTicket/osTicket/blob/1.17.x/api/.htaccess

Cheers.

patolara

I have checked the configuration and also i have installed a ssl certificate but the problem persist this message appear:
The requested URL was not found on this server.
the configuration form .htacces is
<IfModule mod_rewrite.c>

RewriteEngine On

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (.*/api)

RewriteRule ^.*$ %1/http.php/$1 [L]

</IfModule>

KevinTheJedi

patolara

Others have said their main Apache config was causing issues with URL rewriting and preventing the api/.htaccess file from being loaded properly.

Cheers.