I found an error when using the search feature, then clicking advance search on the delete button didn't work. how to solve it?
i click this
then it appears like this
if anyone can help please help and thank you.
kdnknz
You need to look at your logs for any related errors.
Cheers.
KevinTheJedi this error occurs when i install the first time
Oh I see now. You cannot delete temporary (unsaved) Advanced Searches; they live in the session. You must logout and log back in to delete them.
KevinTheJedi so the delete button will never work?
KevinTheJedi I read the code, from scp/ajax.scp url('?P<id>\d+/delete$', 'deleteQueue') it seems to accept ID(int) while request url from delete button is string.
please help me fix it, thanks.
KevinTheJedi I just got what you mean, sorry new to osticket.hehe thank you very much.
so I had to remove the hide button while searching in Advanced Search
What I’m saying is temporary (unsaved) advanced searches are not setup to be deleted like that at this time. All other Queues and Saved Searches can be deleted just fine. We can add this to our feature request list for possible future development.
KevinTheJedi thanks!!