Where is code for operations buttons?

Bengal313

On a ticket detail and there are five command buttons across the top.

Edit

Delete

Where can I find the code for those. I need to modify the "close" button. After closing a ticket I want the page to redirect to "My Tickets" page instead of the default all "Open" tickets.

Grizly

To change that, you'd want to change the URL those links point to, which in this case is tickets.php, however, "My Tickets" is just another version of the same "Open" listing, we really only need to change a single variable!

In include/staff/ticket-view.inc.php

find:

<form action="tickets.php?id=<?php echo $ticket->getId(); ?>" method="post" id="status-form" name="status-form">

Change to:

<form action="tickets.php?status=assigned&id=<?php echo $ticket->getId(); ?>" method="post" id="status-form" name="status-form">

So, we are just adding status=assigned& into the url!

Now requests from those buttons will point to the correct list.

Tested, works.

Bengal313

To change that, you'd want to change the URL those links point to, which in this case is tickets.php, however, "My Tickets" is just another version of the same "Open" listing, we really only need to change a single variable!
In include/staff/ticket-view.inc.php
find:
<form action="tickets.php?id=<?php echo $ticket->getId(); ?>" method="post" id="status-form" name="status-form">
Change to:
<form action="tickets.php?status=assigned&id=<?php echo $ticket->getId(); ?>" method="post" id="status-form" name="status-form">
So, we are just adding status=assigned& into the url!
Now requests from those buttons will point to the correct list.
Tested, works.

Thank you very much. Really appreciate it.