KevinTheJedi
Hi,

We are confirming that the above change proposed by jens_E is also working for us.

Realized that this thread is apparently covering two separate issues. :]

Thank you!

      Hi sushpep

      are you using IMAP? What did you canged? Line 91 in Imap.php?

      We've tried but does not work for us.

      Without change we get:

      And if we change as jens_E described the is no error shown but mails aren't fetched.

      Regards!

            And your cronJob is enabled?
            You can set your log level to debug in Settings->System.
            Then you can see, if the cron runs in your system log. There should be an entry for it...

              jens_E

              Hmmmm....
              Looks like i run into another issue:
              If i start the job manually i get:

              ###############
              /home/ticketing/public_html/api/cron.php
              PHP Fatal error: Abstract function osTicket\Mail\MailBoxProtocolTrait::oauth2Auth() cannot be declared private in /home/ticketing/public_html/include/class.mail.php on line 238
              ###############

                a month later

                @jens_E @KevinTheJedi
                I've updated to 1.17.1
                Same error. Edited Imap.php again. No more error but mails aren't fetched!
                So something has changed with 1.17.1 but not for good. :/

                For now i revert to last snapshot to get it working again. But a final solution would be great.

                8 days later

                Hi,
                short update. With 1.17.2 the problem still persists:

                Manual edit of Imap.php fixed it again.

                Regards!
                Gero

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