osTicket v1.17 RC4 oauth2.0 plugin URL rewrite

jiggs

Hi,
I'm having trouble with rewrite in apache and I'm hoping to get some additional help. The problem i'm having is when configuring oath2.0 plugin inside of osTicket and fetching the token I get the error: No input file specified.

@KevinTheJedi noted that it's because I don't have URL rewrite configured properly. I confirmed that at least the module is there and enabled. What I did was:
cat /etc/apache2/mods-enabled/rewrite*
LoadModule rewrite_module /usr/lib/apache2/modules/mod_rewrite.so

Am I on the right track? Any help would be greatly appreciated.

KevinTheJedi

jiggs

It doesn’t matter that you have that enabled you still need to edit the Apache config and allow it at that level and restart Apache. Just google “how to enable url rewriting in Apache on xxx” where xxx is your server OS like CentOS Stream 9, or Ubuntu 20.04, etc.

Cheers.

ntozier

url rewrite is the process of modifying a url.
There are various reasons why you might want to do something like this. Readability, easier to type, etc.

What error are you getting?

You might find the following URLs about configuring OAuth helpful
https://forum.osticket.com/d/96893-basic-authentication-retirement-for-legacy-protocols-in-exchange-online/138
https://github.com/osTicket/docs/blob/3b6b623c026c15bb267e404a4afd72b19d29f035/OAuth2/Microsoft%20Authorization%20Guide.rst

jiggs

Thanks for the help guys. It was correct that URL Rewrite issue was the cause. My issue is that it was enabled, but the mod rewrite module was not the same as the PHP version. My PHP version is 8.1 and the rewrite module was 7.4. After I installed the rewrite module for 8.1 everything started working.