Hi !!!

I have a question. It's possible to filter the help topics that users can see?
This is for example:
My user1 can open a ticket (Help Topic with a form) for request hardware and another ticket to request software.
My user2 can open a ticket (Help Topic with a form) BUT CAN NOT request ticket software.
Is possible I can make this differentiation to final Users (not agents).

Best,
Victor.

    vtlvictor

    Not at this time, no. This is something that has been requested before and is on our Feature Request list for possible future development. Stay tuned.

    Cheers.

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