Fetching Email via IMAP or POP - GMAIL Can not authenticate to IMAP server

mdshkarif

Fetching Email via IMAP or POP
Can not authenticate to IMAP server: [AUTHENTICATIONFAILED] Invalid credentials (Failure)

Less secure apps is NOW SET to OFF by GMAIL
Some apps and devices use less secure sign-in technology, which makes your account vulnerable. You can turn off access for these apps, which we recommend, or turn it on if you want to use them despite the risks. Google will automatically turn this setting OFF if it’s not being used.
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Fetching Email via IMAP or POP
Can not authenticate to IMAP server: [AUTHENTICATIONFAILED] Invalid credentials (Failure)
Status Enable Disable
Hostname = imap.gmail.com
Port Number = 993
Mail Box Protocol = IMAP + SSL

PHP 8.0
osTicket (v1.16.3)

Please help me I have a deadline
Thanks in advance

KevinTheJedi

mdshkarif

Follow their documentation; it’s simple. Enable 2FA, create an App Password, and use that as the email password in osTicket.

Cheers.

mdshkarif

Thank you instead of regular password , adding app password helped, have a great day 🙂