Hello,

I dont know why I can't configure smtp on osticket.
I already talk with zoho assistance and tell me in your part everything work fine.

The error is

Failed to connect to smtppro.zoho.eu:465 [SMTP: Invalid response code received from server (code: -1, response: )]

how can i fix it?

    caygri

    As far as we can see it won't connect to the server. Check your firewalls, ports, etc. Also, confirm that you can telnet to smtppro.zoho.eu on port 465.

    Cheers.

      i do same configuration on thunderbird...and i haven't problem!
      do you mean to check server firewall?

        caygri

        Yes. As far as osTicket is concerned it just cannot connect to the mailserver for whatever reason.

        Cheers.

          4 days later

          I publish my solution i have activate 2fca that's why not work. need to disable.

          Write a Reply...