Hello Friends
Maybe someone can help me..
Is it possible to store a predefined value in a field and to be able to change it manually if necessary?
The field for the time should be 15 Minutes (or more if the agent want - than he must change it manuelly).
But now we must fill this field manuell 100 times a day with "15"..
Did someone have an idear for it?
Thanks
Admindt