Ubuntu 20
Maria 10.3
PHP 7.3
Apache
osTicket 1.15.8

So I've run into a weird issue. I am going through the user directory removing users that are no longer with the company and when I try to delete them, I get the following error message. The users in question were also Agents at one point and I was able to remove them from Agents.

      You can... but you would have to change the ticket owners to someone else first.

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