Email piping issue

mcoelho

Hello, everyone!

I have set up email piping for my OsTicket installation but messages sent to a specific email address are not being turned into tickets. No error message is sent back to the sender. The file 'pipe.php' has 755 CHMOD as required. I can see, on the System Logs tab, that there were some API errors.

What can I do?

KevinTheJedi

mcoelho

Can you provide more information? A screenshot of Admin Panel > Dashboard > Information is always helpful.

Also, hovering over the error messages will give you more details. So post a screenshot of the error details for the API entries and the DB Error entries.

Cheers.

mcoelho

Thank you for your response. I've done a clean install of OsTicket on another subdomain and now there is not DB error.
Pipe function started to work all of a sudden. On the other hand, there are still some warning logs to be analysed.

KevinTheJedi

mcoelho

Those warning are a known issue. You can ignore them as they don't hurt anything (other than adding syslog entries).

Cheers.

mcoelho

Thank you, Kevin.