Hello
I have osT version 1.14.1 and would like to change to 1.16
On page https://docs.osticket.com/en/latest/Getting%20Started/Upgrade%20and%20Migration.html it is described that I should migrate instead of upgrade.
We plan on supporting data migration from previous discontinued versions of osTicket
Is it already implemented? How can I migrate from 1.14 to 1.16?
Thank you.
HappyUser
That is strictly referring to versions pre-1.6 (which came out circa 2006-2008). With 1.14.x you can simply upgrade.
Cheers.
Sorry for the question and the trouble 😉 I don't know why I read 1.6 as 1.16 🙂
Thanks for your help and I'm doing a simple upgrade from my 1.14 to the new 1.16.
Make sure you make a full backup of your database and site files just in case.
Always back up the sites files and database just in case. 🙂