osTicket-Version v1.16.2 PHP-Version 8.1.5
Sometimes mail that has been sent to customers looks like this:
But only sometimes and only with some users, how is that possible?
cropmark
Please downgrade PHP to PHP 8.0. 8.1 is not yet fully supported.
Also, make sure you have SMTP setup and functioning properly.
Cheers.
KevinTheJedi
Thanks, it looks good now.
The SMPT settings were not set correctly.