I have a problem when you log in the system only allows 4 people to enter (Agents or Users), if you want to enter a fifth person it no longer works and shows a "fatal error contact system administrator" message.

@JackySantillan

I don't think I've ever heard of such a thing. Are you sure you're using an official osTicket package?

Cheers.

I have never heard of anyone having an issue like this. Please read and follow the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Environment details? (see Admin panel -> Dashboard -> Information)

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