I want to add the value of the 'Account Manager' entered in the Organization record to a queue list, but I cannot find this field in the field list. I've searched the forum, asked Dr.Google as well but couldn't find an answer. Any help would be much appreciated.
(Using osTicket 1.15.7)

    ertuncb

    This is not a feature of osTicket at this time. You would have to customize the code to accomplish this.

    Cheers.

      2 years later

      Any updates about the related issue, will it be a feature in the future?

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