check the permissions and if you have read and write permissions I am using alma-linux with apache
Osticket V1.15.6
@Bin_360
Sounds like you might be running SELinux. If this is the case then you will need to disable SELinux (not safe) or add a context to the file. Please read Linux documentation on how to allow httpd rw context to a file (httpd_sys_rw_content_t).
httpd_sys_rw_content_t
Cheers.
Hello
I solved it with this command because selinux was blocking it
chcon -t httpd_sys_rw_content_t /path/to/include/ost-config.php