Plugins missing after upgrading to 1.16.1 / PHP v8

JDeTeves

Hello, after upgrading to osTicket 1.16.1 / PHP v8.0.17, none of my plugins are showing up.

I have double-checked that the file permissions are correct
phar is installed & active (see screenshot)
plugins are in the correct dir (/var/www/html/include/plugins)
I also tried the PHP files from the github repo to rule out phar - same thing, plugins list is empty
I tried to 'Add Plugin' - that list is empty as well

Any suggestions?

EDIT: Here's the log output, it seems there is some sort of error in class.plugin.php:
NOTICE: PHP message: PHP Fatal error: Uncaught Error: Undefined constant "GLOB_BRACE" in /var/www/html/include/class.plugin.php:254 Stack trace: #0 /var/www/html/include/staff/plugin-add.inc.php(15): PluginManager::allInfos() #1 /var/www/html/scp/plugins.php(66): require('...') #2 {main} thrown in /var/www/html/include/class.plugin.php on line 254

EDIT 2: I've located a Github issue about this problem; I use the same environment as OP. I hope it will be fixed soon: https://github.com/osTicket/osTicket/issues/6079

KevinTheJedi

@JDeTeves

This is something we have on our list to look into. I think only 2 people have run into this so far (including you) as it only affects a very small percentage of Linux boxes. It'd be best to use an OS like CentOS, or Ubuntu, etc. but if this is not an option then you will need to wait until we release a patch. So far it's just on our list to look into.

Cheers.

KevinTheJedi

@JDeTeves

Okay, so after reviewing the code we determined that GLOB_BRACE is not needed and we are removing it completely. You can remove it from your code now to hold you off until the next release.

Cheers.

JDeTeves

KevinTheJedi Thank you so much! Adding the Github issue here for reference in case anyone else runs into this issue. https://github.com/osTicket/osTicket/issues/6079

This post can be marked as solved.