Split Form input in to multiple tickets

WardSt

Is there a way to create multiple tickets from fields on a single form?

For example our HR department are using osTicket for general HR queries. Managers use an osTicket Form/Help topic to inform HR of a new employee. The form also includes fields for requesting IT equipment and access which I would like to create an IT support ticket from. So HR would get the employee information as a ticket and IT would get the user details as a ticket.

Any ideas?

Apologies if I've not explained this very well.

ntozier

If you want to write a script and use the ticket api sure.

If you mean using the UI or email collection currently then no.