Dear All, i want to ask, where the help topic form field has store to db my version osticket
regards Iwan
@Yudhistira
Please review the ERDs:
Cheers.
You don't need to access the database to edit/add Help Topics. You can do that at Admin panel -> Manage -> Help Topics
Dear All,
i mean to export into csv this field
so in export button i can add this field do download, any idea? regards Iwan
Yudhistira
You can only export fields that are on the Ticket Details form at this time and this appears to be fields on a custom form.