Ticket No Generated are not in Sequence. Missing between Numbers

apyash

Ticket No Generated are not in Sequence. Missing between Numbers. How to check if anyone is deleting the ticket in between.

Shared Ticket ID which has been created and Sequence of Ticket where in between Number has been skipped.

Server Information
Version v1.15.4 (6bd7884) — v1.15.6 is available
Web Server Software Apache
MySQL Version 5.6.41
PHP Version 7.3.33

KevinTheJedi

@apyash

First makes sure the sequence ibas increment set to 1. If that’s confirmed then set your log level to DEBUG or install the Audit Log plugin to see ticket deletions afterwards.

Cheers.

apyash

Increment Level setting is 1 only.

Audit Plugin re-installed as it seems that was not working since last time installation was done.

Ajay