I use osticket as a job card tracking system in my business, now I need to create a whatsapp link on my tickets using the contact number provided, as not all clients use email as a instant means to communicate...
To create the link, "wa.me/" needs to be added before the international number format of the contact number. (https://wa.me/whatsappphonenumber)
My question is how would one create this on the ticket as an auto generated link using information from the telephone field.