I haven't found anything in the logs that could be related to the problem.
www-error.log:
[10-Feb-2022 10:04:01 UTC] PHP Warning: Unknown: Failed to open stream: Permission denied in Unknown on line 0
[10-Feb-2022 10:04:40 UTC] PHP Warning: Unknown: Failed to open stream: Permission denied in Unknown on line 0
[10-Feb-2022 10:04:42 UTC] PHP Warning: Unknown: Failed to open stream: Permission denied in Unknown on line 0
[10-Feb-2022 10:05:52 UTC] PHP Warning: Unknown: Failed to open stream: Permission denied in Unknown on line 0
[10-Feb-2022 10:07:02 UTC] PHP Warning: Unknown: Failed to open stream: Permission denied in Unknown on line 0
[10-Feb-2022 10:09:36 UTC] PHP Warning: Unknown: Failed to open stream: Permission denied in Unknown on line 0
[10-Feb-2022 13:35:05 UTC] PHP Fatal error: Uncaught Error: Using $this when not in object context in /var/www/osTicket/upload/include/class.user.php:1243
Stack trace:
#0 /var/www/osTicket/upload/include/class.user.php(1219): UserAccount::sendUnlockEmail()
#1 /var/www/osTicket/upload/account.php(115): UserAccount->sendConfirmEmail()
#2 {main}
thrown in /var/www/osTicket/upload/include/class.user.php on line 1243
[10-Feb-2022 13:35:42 UTC] PHP Fatal error: Uncaught Error: Using $this when not in object context in /var/www/osTicket/upload/include/class.user.php:1243
Stack trace:
#0 /var/www/osTicket/upload/include/class.user.php(1219): UserAccount::sendUnlockEmail()
#1 /var/www/osTicket/upload/account.php(115): UserAccount->sendConfirmEmail()
#2 {main}
thrown in /var/www/osTicket/upload/include/class.user.php on line 1243
[10-Feb-2022 15:12:22 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[10-Feb-2022 15:12:22 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[10-Feb-2022 21:29:38 UTC] PHP Fatal error: Uncaught Error: Call to undefined method TicketStatusList::getSortModes() in /var/www/osTicket/upload/include/staff/dynamic-list.inc.php:89
Stack trace:
#0 /var/www/osTicket/upload/scp/lists.php(205): require()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/dynamic-list.inc.php on line 89
[11-Feb-2022 12:51:50 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 12:51:50 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 13:02:26 UTC] PHP Fatal error: Uncaught ArgumentCountError: DateTime::setTimestamp() expects exactly 1 argument, 0 given in /var/www/osTicket/upload/include/class.schedule.php:958
Stack trace:
#0 /var/www/osTicket/upload/include/class.schedule.php(958): DateTime->setTimestamp()
#1 /var/www/osTicket/upload/include/ajax.schedule.php(86): ScheduleEntry->getForm()
#2 /var/www/osTicket/upload/include/class.dispatcher.php(145): ScheduleAjaxAPI->updateEntry()
#3 /var/www/osTicket/upload/include/class.dispatcher.php(38): UrlMatcher->dispatch()
#4 /var/www/osTicket/upload/include/class.dispatcher.php(120): Dispatcher->resolve()
#5 /var/www/osTicket/upload/include/class.dispatcher.php(38): UrlMatcher->dispatch()
#6 /var/www/osTicket/upload/scp/ajax.php(316): Dispatcher->resolve()
#7 {main}
thrown in /var/www/osTicket/upload/include/class.schedule.php on line 958
[11-Feb-2022 13:02:33 UTC] PHP Fatal error: Uncaught ArgumentCountError: DateTime::setTimestamp() expects exactly 1 argument, 0 given in /var/www/osTicket/upload/include/class.schedule.php:958
Stack trace:
#0 /var/www/osTicket/upload/include/class.schedule.php(958): DateTime->setTimestamp()
#1 /var/www/osTicket/upload/include/ajax.schedule.php(86): ScheduleEntry->getForm()
#2 /var/www/osTicket/upload/include/class.dispatcher.php(145): ScheduleAjaxAPI->updateEntry()
#3 /var/www/osTicket/upload/include/class.dispatcher.php(38): UrlMatcher->dispatch()
#4 /var/www/osTicket/upload/include/class.dispatcher.php(120): Dispatcher->resolve()
#5 /var/www/osTicket/upload/include/class.dispatcher.php(38): UrlMatcher->dispatch()
#6 /var/www/osTicket/upload/scp/ajax.php(316): Dispatcher->resolve()
#7 {main}
thrown in /var/www/osTicket/upload/include/class.schedule.php on line 958
[11-Feb-2022 13:22:24 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 13:22:24 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 13:36:37 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 13:36:37 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 13:39:32 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 13:39:32 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 13:40:30 UTC] PHP Fatal error: Uncaught Error: Call to undefined method TicketStatusList::getSortModes() in /var/www/osTicket/upload/include/staff/dynamic-list.inc.php:89
Stack trace:
#0 /var/www/osTicket/upload/scp/lists.php(205): require()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/dynamic-list.inc.php on line 89
[11-Feb-2022 20:47:13 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 20:47:13 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 20:49:06 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 20:49:06 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 20:56:05 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 20:56:05 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 20:57:53 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 20:57:54 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 21:07:15 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 21:07:15 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 21:07:47 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 21:07:47 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 21:26:58 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 21:26:58 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 21:30:06 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[11-Feb-2022 21:30:06 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 11:54:28 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 11:54:29 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 12:16:51 UTC] PHP Fatal error: Uncaught Error: Using $this when not in object context in /var/www/osTicket/upload/include/class.draft.php:77
Stack trace:
#0 /var/www/osTicket/upload/include/class.page.php(283): Draft::getAttachmentIds()
#1 /var/www/osTicket/upload/include/ajax.content.php(198): Page->update()
#2 /var/www/osTicket/upload/include/class.dispatcher.php(145): ContentAjaxAPI->updateContent()
#3 /var/www/osTicket/upload/include/class.dispatcher.php(38): UrlMatcher->dispatch()
#4 /var/www/osTicket/upload/include/class.dispatcher.php(120): Dispatcher->resolve()
#5 /var/www/osTicket/upload/include/class.dispatcher.php(38): UrlMatcher->dispatch()
#6 /var/www/osTicket/upload/scp/ajax.php(316): Dispatcher->resolve()
#7 {main}
thrown in /var/www/osTicket/upload/include/class.draft.php on line 77
[14-Feb-2022 12:34:24 UTC] PHP Fatal error: Uncaught Error: Call to undefined method TicketStatusList::getSortModes() in /var/www/osTicket/upload/include/staff/dynamic-list.inc.php:89
Stack trace:
#0 /var/www/osTicket/upload/scp/lists.php(205): require()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/dynamic-list.inc.php on line 89
[14-Feb-2022 12:38:46 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 12:38:46 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 12:52:49 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 12:52:49 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 19:52:53 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 19:52:53 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 19:53:22 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 19:53:22 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 19:55:57 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
[14-Feb-2022 19:55:57 UTC] PHP Fatal error: Uncaught Error: Call to undefined function each() in /var/www/osTicket/upload/include/staff/faq.inc.php:85
Stack trace:
#0 /var/www/osTicket/upload/scp/faq.php(168): require_once()
#1 {main}
thrown in /var/www/osTicket/upload/include/staff/faq.inc.php on line 85
osticket_error.log:
[Mon Feb 14 20:39:08.558031 2022] [proxy_fcgi:error] [pid 176871:tid 140457661110016] [client 10.242.3.1:54163] AH01071: Got error 'Primary script unknown'
These are the only logs I could find with significant errors.
Furthermore I would like to add some additional screenshots from my knowledgebase environment. Perhaps I'm doing something wrong there.


I also changed the default log behaviour to hopefully get more useful information in the future