table - ost_file_chunk - osTicket Forum

table - ost_file_chunk

robsonwr

OSTicket Version: 1.15.1
MySQL Version: 5.7.36
PHP Version: 7.2.24

Good night friends
what would this ost_file_chunk table be

in my case it's 20GB

normal, is there a way to reduce this table?

ntozier

That table contains the file contents for your attachments.

You can delete old tickets with attachments, or use the Storage::Attachments on the Filesystem plugin to reduce the size of the table.

note: if you use the plugin and migrate your attachments out of the database, you will make your database smaller, but the storage will be on the Filesystem so you are not saving any space.

robsonwr

how can I do that, since I had already made this change before... I don't know why it's recording in the bank

ntozier

I gave you two options. Which one are you asking about? (Delete or Plugin)