This mod is an update of the old 1.6ST Pending Status with Autoclose mod for osTicket version 1.7ST. It adds a new "Pending" status that can be used on tickets, it also adds an autoclose feature for tickets that are left in pending for more then 5 days. Here are the instructions:
http://www.tmib.net/mod-pending-autoclose-osticket-17st(http://www.tmib.net/mod-pending-autoclose-osticket-17st)
Attached below are the additional files (or you can download them from the link above).
Current version: 1.7.a
Note: I am no longer using this mod myself and have not tested it as of yet. Please report any problems that you encounter here. Thank you.
[pending-mod-files.zip](https://forum.osticket.com/assets/files/migrated/f/3f26a572cebd3aa11f126a2a9b8d553.zip)
