Error lists - Unable to delete selected custom list. They may be in use.

hume1991

Hello, I would like to report a bug, it concerns the lists. It is not used in a form, the list is completely empty, it is not possible to delete it. Error: Unable to delete selected custom list. They may be in use. The problem now affects 2 lists that are actually empty.

osTicket Version v1.15.4 (6bd7884) — Up to date
Web Server Software Apache
MySQL Version 10.3.32
PHP Version 7.4.27

KevinTheJedi

@hume1991

You’ll need to check the db then as the error states it’s in use.

Cheers.

hume1991

ok.

Best regards

hume1991

I checked and found no errors in the database. Neither list is used in the forms.
So I don't really get any further on this problem.

ntozier

You would need to check:

Ticket Details form
each help topic,
and each custom form
... the list is being used some where.

hume1991

Ok, I'll check that again and then get back to you.

Best regards

hume1991