Assign organisation for new tickets via API

lindstrom

Hello,
I am running a multi-client portal and would like cluster users in OSTicket in organisations (one per client).
I would like to add new tickets via API to OSTicket. When creating a new ticket I would like to assign to correct organisation ID at that time, but in API docs I can't find organisation fields.

How can I assign new API tickets to an organisation?

Thanks a lot.

ntozier

Tickets are not "assigned" to Organizations.

Tickets are opened for a user.
Users are assigned to an Organization.

lindstrom

Thanks a lot for your answer. I understood, but I would like to avoid that I have tickets from various clients in OSTicket and need to manually assign users to organisations. I will have 1-n users from 1-n clients and it would be nice to have a clean structure for reporting and so on.

So, when I create a new ticket via API, I also have to create the user in most cases. And while doing this it would be nice when I can assign this new user to an organisation. Is this possible?