Hi all,
I installed a new version of OSticket and noticed a strange thing,
After installing I created a user. Then I started a new ticket and tried to manually find the user.
This resulted in Error 200 (in browser development tools) and i recieved DB errors in the logs.
I checked the error and saw the system tried to find the phone and notes field.
I checked the contact information form and saw the fields were defined however they were not to be found in the database.
The solution :
- Open the "contact information" form.
- change fieldname to phone_
- click save
- change fieldname phone_ back to phone
- click save.
==> now it works-> Checked the solution
I think the setup missed these saving these settings to the database. Not a big fault, but an annoying one.
