Hey,
Is there a way to define the order of the Help Topics in the webform dropdown for end-users? Right now it is alphabetical... but we'd like to customize that order.

@JuVDC

Yes, change Alphabetically to Manually, manually reorder, and save changes.

Cheers.

Hey @KevinTheJedi thanks a lot! Sorry for asking something that sounded so trivial!

I am on @stevland 's theme and this option is hidden!

Will revert to the default OST theme to see and use that setting.

Thanks!

    4 months later

    Sorry JuVDC I did not see this until now.

    I posted a quick fix for this osTicket Awesome issue over on that forum.

    Cheers!

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