Duplicate Ticket

edgarcruz02

Environment Details:
PHP Version: 7.4.13
Web Server Software: Microsoft-IIS/10.0
MySQL Version: 8.0.26

osTicket Version: v1.15.4

Hi,

We are having a duplicate issue when a user created a ticket via an email. It has happened 3 times to the user, we already check the mailserver, the setup/settings in osticket and even the user profile, but we could not find any issues.

Regards,
Edgar

ntozier

appears to be a duplicate of
https://forum.osticket.com/d/100120-duplicate-tickets/3
closing dupe thread.