Hello, When trying to save changes under department, we have a timeout occur that we cannot figure out. We've drilled down as far as we can go, searched all the forums and Google, but have found no solution. We've looked at all the log files and still can't find any discernable answer. Any guidance would be appreciated, thank you.
I am not sure where you got that version. I have not seen that before and there is a question mark as well. 1.15.4 is the current version out. Not saying it is, but that could be the issue or a contributing factor.
Search is your friend.
https://forum.osticket.com/d/99429-maximum-execution-time-of-300-seconds-exceeded https://forum.osticket.com/d/76960-maximum-execution-time-of-30-seconds-exceeded https://forum.osticket.com/d/96804-tickets-not-closing-php-fatal-error/2
Also to echo @Daedalus01 you should probably go to https://osticket.com/download and download the actual release.