Assign Email Template - osTicket Forum

osTicket 1.14.x (End Of Life) Installation and Setup Help
Assign Email Template

Jjbeal84
Dec 16, 2021
Post #1 Thursday, December 16, 2021 10:43 AM

Hi,

I've created a new email template set but how do I assign this to a help topic?

James

KevinTheJedi
Dec 16, 2021
Post #2 Thursday, December 16, 2021 4:22 PM

You don't. You can attach them to different Departments but not Help Topics.

Cheers.

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Assign Email Template

jbeal84

Hi,

I've created a new email template set but how do I assign this to a help topic?

James

KevinTheJedi

You don't. You can attach them to different Departments but not Help Topics.

Cheers.