Fetching emails - autocron from IMAP exchange.

cerealticket

Hi - we've managed to setup osTicket with 1 exception - fetching emails from our exchange server to the ticket system.

Screenshots of the relevant panels:

blank

At this stage, what is there left to do for email fetching? We've mocked up a pseudocode for the cronjob if necessary, but have been unable to find where to create our own API key. See here:

MAILTO="it.support@email.co.uk"

*/5 * * * * nobody /usr/bin/php /var/www/osticket/api/cron.php

*/5 * * * * nobody wget -q -O /dev/null --user-agent=4816EC4CA293EE2EFCA2C89C88750F4A http://helpdesk/osticket/api/cron.php

*/5 * * * * nobody /usr/bin/php -q /var/www/osticket/api/cron.php

Any assistance would be great.

cerealticket

UPDATE - got it working.

Simply missing out

*/5 * * * * nobody /path/to/php /path/to/api/cron.php

From crontab. Edited into the bottom line using

sudo crontab -e

All emails are now being pulled in from Exchange.