Missing CDATA table. Get technical support.

junyso

I am getting " Missing CDATA table. Get technical support" message. when I try to access the tasks menu, and shows blank.
I am using this version of osTicket
Server Information
osTicket Version v1.15.4 (6bd7884) — Up to date
Web Server Software Apache
MySQL Version 10.2.41
PHP Version 7.3.33
Kindly help with step by step instructions on resolving the issue.

ntozier

First thing I would do it check the data base to see if the table exists.
If it does not then you might need to create it since it doesn't seem to be creating itself like it should.

You can try to run cron manually to see if it creates it for you.
https://forum.osticket.com/d/99689-resolved-db-error-1054-when-searching-for-user/6

junyso

Thank you , I have managed to run manual cron job and it resolved the issue.
Many thanks !