Is there a way to have the checkbox "Maintain referral access to current department" checked by default when the window pops up when transferring a ticket to another department?
We tried modifying the code to have the default set as true: 'default'=>true, (line 6011 in class.form.php) but it doesn't do the trick.... :-(
JuVDC did you make sure you saved the file and maybe cache issue? I tested it works fine by editing \include\class.forms.php "Default set to true"
