Install details:
Version: osTicket (v1.15.2-72-g70256e08)
OS: Ubuntu 18.04 LTS
Browser: Google chrome (Version 91.0.4472.114 (Official Build) (x86_64))
Question: Is there a way to group users from disparate orgs into one alias so that alias can be used in the CC field, during the creation of a new ticket?