Hi,

I installed the latest release on my bluehost account which is running CP version 11. I have set my email forwarding instructions correctly (as told in the Wiki) and chmoded the pipe.php file appropriately. osTicket is able to receive emails and create tickets from them but the user gets a mail delivery error (see below). Also, the system is not able to send outbound emails. Here is the returned email message that the user gets when sending an email to the piped email address.

This message was created automatically by mail delivery software:

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/fig22/public_html/cda/support/api/pipe.php

generated by support@cda-us.com

The following text was generated during the delivery attempt:

------ pipe to |/home/fig22/public_html/cda/support/api/pipe.php

generated by support@cda-us.com ------

220-box11.bluehost.com ESMTP Exim 4.68 #1 Fri, 25 Apr 2008 14 -0600

220-We do not authorize the use of this system to transport unsolicited,

220 and/or bulk e-mail.

250-box11.bluehost.com Hello localhost

250-SIZE 52428800

250-PIPELINING

250-AUTH PLAIN LOGIN

250-STARTTLS

250 HELP

250-box11.bluehost.com Hello localhost

250-SIZE 52428800

250-PIPELINING

250-AUTH PLAIN LOGIN

250-STARTTLS

250 HELP

250 OK

250 Accepted

354 Enter message, ending with "." on a line by itself

550 Administrative prohibition

220-box11.bluehost.com ESMTP Exim 4.68 #1 Fri, 25 Apr 2008 14 -0600

220-We do not authorize the use of this system to transport unsolicited,

220 and/or bulk e-mail.

250-box11.bluehost.com Hello localhost

250-SIZE 52428800

250-PIPELINING

250-AUTH PLAIN LOGIN

250-STARTTLS

250 HELP

250-box11.bluehost.com Hello localhost

250-SIZE 52428800

250-PIPELINING

250-AUTH PLAIN LOGIN

250-STARTTLS

250 HELP

250 OK

250 Accepted

354 Enter message, ending with "." on a line by itself

550 Administrative prohibition

------ This is a copy of the message, including all the headers. ------