Hello again,

I just realized how useful it would be to be able to sort by "From" and "Subject" in the tickets.php view thanks to Tonyb and his sorting suggestion/addition (here).

THIS MOD ELABORATES ON (THIS THREAD)

so the line numbers may not be correct and you may see things not in the original code but I have confidence you can find where to put the code!

Without further ordure (remember: use the previous lines to find where to add/replace code):

/include/staff/tickets.inc.php (~line 140)

endif;

//I admit this crap sucks...but who cares??

// *** Addition by webPragmatist (Sorting)

$sortOptions=array('date'=>'ticket.created','ID'=> 'ticketID','pri'=>'priority_urgency','dept'=>'dept _name', 'ass'=>'username', 'from' => 'name', 'subject' => 'subject');

// *** End addition by webPragmatist (Sorting)

/include/staff/tickets.inc.php (~line 329)

<th width="70">

<a href="tickets.php?sort=date&order=<?=$negorder?><?=$qstr?>" title="Sort By Date <?=$negorder?>">Date</a></th>

Addition by webPragmatist (Sorting)

<th width="250"><a href="tickets.php?sort=subject&order=<?=$negorder?><?=$qstr?>" title="Subject <?=$negorder?>">Subject</a></th>

End addition by webPragmatist (Sorting)

/include/staff/tickets.inc.php (~line 337)

<th width="70">

<a href="tickets.php?sort=pri&order=<?=$negorder?><?=$qstr?>" title="Sort By Priority <?=$negorder?>">Priority</a></th>

Addition by webPragmatist (Sorting)

<th width="150" ><a href="tickets.php?sort=from&order=<?=$negorder?><?=$qstr?>" title="From <?=$negorder?>">From</a></th>

End addition by webPragmatist (Sorting)